The Bad Image error 0xc0000428 is a gaming issue many players have encountered when trying to start Fortnite on Windows PCs. This is what one player’s Reddit comment said about that error, “When starting Fortnite through either the Epic Games Launcher or my desktop shortcut, I always get the error code 0xc0000428 or FortniteClient-Win64-Shipping.exe – Bad image.” This is a general Windows software issue that can affect the Fortnite game. These are some ways players can fix the Fortnite Bad Image error 0xc0000428 on Windows PCs.
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Verify the Fortnite Game Files
First, try applying a simple verification scan of Fortnite, which some players confirm has resolved error 0xc0000428 on their PCs. Epic Games has a Verify option you can select to repair the Fortnite files. Go through the steps on this Epic Games page to verify your Fortnite game.
The Verify option
Delete Binaries Folders
Players also confirm erasing two Binaries folders can resolve the Fortnite error 0xc0000428. Erasing those folders and restoring them by verifying the Fortnite game has worked for some players. This is how you can delete the Binaries folders.
- First, open Epic Games Launcher.
- Next, click Library to view your installed games.
- Click the three-dot button under Fortnite and select Manage.
- Press the folder button beside the Uninstall option.
- Double-click the Engines subfolder in the Fortnite directory that appears.
- Right-click the Binaries folder to select Delete.
The Delete option
- Return to the Fortnite folder, and open the FortniteGame subfolder from there.
- Next, delete the Binaries subfolder in FortniteGame.
Disable the Logitech KHALMNPR Process
Some Fortnite players say they’ve resolved the error 0xc0000428 by disabling a KHALMNPR process for the Logitech SetPoint software. Is SetPoint installed on your PC? If so, try disabling the KHALMNPR process for that software like this.
- Use the Ctrl + Shift + Esc hotkey to activate Task Manager.
- Look for a KHALMNPR.exe process in Task Manager.
- Right-click the KHALMNPR.exe process to select the End task.
The End task option
- Try playing Fortnite after disabling SetPoint’s KHALMNPR.exe process.
Alternatively, you can try performing a clean boot, which will disable many third-party programs and services starting with Windows. Aside from disabling the SetPoint startup item, clean booting can also disable other third-party apps conflicting with Fortnite. Microsoft’s clean boot page includes instructions for applying this troubleshooting method.
Cleanly Install New Graphics Drivers on Your PC
Some players have fixed the Fortnite Bad Image error 0xc0000428 by installing new graphics drivers on their PC. To clean install a graphics driver, you must uninstall the current one first. This is how you can cleanly install a new graphics driver.
- Start Run by using the Windows logo key + R hotkey.
- Bring up the Control Panel by inputting appwiz.cpl and selecting OK.
- Select your graphics driver and click Uninstall.
The NVIDIA driver package in Programs and Features
- Install the latest AMD, NVIDIA, or Intel graphics driver for your PC’s GPU (graphics processing unit) with a method outlined in this KeenGamer guide.
The NVIDIA driver download page
Run a System File Checker Scan
Corrupted system files on your PC could be causing the Fortnite Bad Image error 0xc0000428 on your PC. In this case, a possible solution is to run System File Checker and Deployment Image Servicing scans with the Command Prompt. This Microsoft help page tells you how users can execute the commands for those tools.
The sfc scannow command
Add Easy Anti-Cheat to Antivirus Exclusion Lists
Antivirus tools can also cause the Fortnite Bad Image error 0xc0000428 by clashing with the Easy Anti-Cheat software for that game. To ensure this can’t happen, try adding the EasyAntiCheat_Kamu folder to Windows Security’s exclusion list as outlined on this Microsoft help page. Or add that folder to the exclusion list for any third-party security app on your PC. You’ll find the EasyAntiCheat_Kamu folder at the Fortnite > FortniteGame > Binaries > Win64 directory path.
The Add an exclusion button
The Fortnite Bad Image error 0xc0000428 is quite a generic gaming issue for which there isn’t a surefire solution. However, some Fortnite players have fixed that game error by applying the potential resolutions for it covered above. If you need more troubleshooting methods for fixing error 0xc0000428, click Contact Us on this Epic help page.
