Many Genshin Impact players have reported the “Connection timed out” error. For example, a player’s Reddit post says this, “Hey everyone, today I was playing Genshin, and a message appeared saying the connection timed out and it won’t let me play anymore, what should I do?” Players can’t log in to and play Genshin Impact because of that error. This is how you can fix the Genshin Impact “Connection timed out” error on Windows 11/10 PCs.
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Check the Server Status for Genshin Impact
Server-side issues can sometimes cause the “Connection timed out” error. So, check for a server outage by opening this Down for Everyone page. If that page shows an outage, try waiting a day or two before you play Genshin Impact again.
The Down for Everyone page
Change Your DNS Server
Changing DNS servers has fixed Genshin Impact’s “Connection timed out” error for some players. Your PC has a default DNS server that you can change to better alternatives, such as Google. This is how you can set the Google DNS in Windows 11/10:
- First, click Start with the right mouse button to select Run.
- Input the ncpa.cpl command into Run and select OK.
- Right-click your PC’s internet network adapter to select the context menu’s Properties option.
- Click Internet Protocol Version 4 and Properties.
- Next, select the Use the following DNS server addresses to activate the value boxes.
- Enter 8.8.8.8 within the Preferred DNS server box.
- Input an 8.8.4.4 address value inside the Alternative DNS server box.
The Internet Protocol Version 4 window
- Select OK to save the DNS settings as configured.
Reset Your PC’s Network
The Genshin Impact “Connection timed out” error can arise because of variable network issues that this potential resolution aims to resolve. Players confirm that executing network commands for flushing the DNS cache, resetting Winsock, and renewing the IP address can fix this gaming issue. This is how you can execute those commands:
- Bring up the file search box (it has a Windows logo + S hotkey), and input the cmd keyword.
- Click the Command Prompt’s Run as administrator option.
- Input these alternative network commands, pressing Enter after each:
netsch winsock reset
netsch int ip reset
ipconfig /flushdns
ipconfig /renew
The ipconfig /flushdns command
Disable Proxy Server
Proxy servers can cause game connection issues, such as the “Connection timed out” error, to arise. Is a proxy server enabled on your PC? If it is, try disabling it like this:
- Activate the file search box.
- Next, input change proxy settings and select the matching search result.
- Turn off the Automatically detect settings option.
- Disable the Use setup script option.
- Set the Use a proxy server option to Off.
The proxy settings
Clear Game Download Resources
Players who’ve fixed the “Connection timed out” error confirm clearing the game cache and repairing files has worked for them. The Genshin Impact launcher includes options to apply this potential fix. This is how you can clear download resources and repair game files.
- Bring up the launcher for Genshin Impact.
- Click the gear button within the launcher.
- Next, press the Clear Resources button.
- Click the Repair Now button.
Other Possible Ways to Fix the Genshin Impact “Connection Timed Out” Error
You might be able to fix the Genshin Impact “Connection timed out” error with other possible fixes not covered above. Try applying these troubleshooting methods if the error persists:
- Select a different server region for Genshin Impact.
- Reinstall your Genshin Impact game.
- Set Genshin Impact to run with administrator rights.
- Turn off a VPN connection, if you have one, before playing the game.
I hope one of the possible resolutions fixes the Genshin Impact “Connection timed out” error on your PC. There isn’t a guaranteed fix for this gaming issue, but the potential solutions outlined above have worked for some players. You can also send an email about this error message to Genshin Impact’s help service with the ge********@*******se.com email address.
