The long-awaited action RPG, Cyberpunk 2077, launched on December 10, 2020. The first announcement of the game being in development was in May 2012. Over the past 8 years, the anticipation for the game has only increased. In 2020 alone, the game’s release was delayed 3 times. CD Projekt continuously admitted that the game was finished, but needed more polishing. As imagined, many expected the game to be in great shape once finally released.
Unfortunately, that hasn’t been many gamers’ experience. Players across all platforms have experienced a plethora of bugs and glitches with Cyberpunk 2077. PC players haven’t encountered nearly as many issues as others. Seemingly, last-gen base console players have dealt with the worst of the bugs and graphical issues. Console players have even gone as far as to call the game “unplayable”. There are reports of the game running at less than 30 FPS and even crashing systems. 2077 fanatics have been conversing across social media making an effort to figure out what went wrong. CD Projekt has since apologized for the issues and promised to aid unhappy customers with refunds.
— Cyberpunk 2077 (@CyberpunkGame) December 14, 2020
Following this incident, players contacted Microsoft and Sony with intentions of receiving a refund. There were reports that some were having trouble getting refunds, mentioning that the companies were denying their requests. In a conference call, CD Projekt’s SVP, Michał Nowakowski, implied that there hadn’t been any agreements made with Sony nor Microsoft concerning refunds. This could be why people were initially having trouble getting their money back. Now, Microsoft and Sony both stated that they will give refunds to anyone who has proof of purchase.
Sony took things a step further by completely obliterating the game from the PlayStation Store until further notice. PlayStation users can still purchase a physical copy of the game, but this excludes people who have digital-only consoles. This has raised a lot of concern within the gaming community. So far, the game still exists in Microsoft’s store. Microsoft hasn’t announced any plans to follow in Sony’s footsteps. CD Projekt has promised to release updates to the game to reduce most of the issues gamers are experiencing. Despite the promise of updates, Sony has yet to say when the game will be returning to the PlayStation Store.