Many players report they can’t play Minecraft because of the “Something went wrong” error. A Minecraft player described this error on Reddit as follows: “Since then, my Minecraft was stuck on Offline Mode, and I couldn’t change it at all. I tried to log out and log in, but now I cannot Log in anymore, it shows me a message on the top right saying, ‘Something went wrong in the login process.’” This is how you can fix the “Something went wrong” Minecraft login error on Windows PCs.
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Reset the MS Store App
A corrupted MS Store app cache is a possible cause for the Minecraft “Something went wrong” error. You can address that cause by resetting the MS Store app with Run in a few quick steps. These are the steps for resetting the MS Store app.
- Hold the Windows logo key and press R to bring up Run.
- Input the WSReset Run command.
- Click OK to run the command.
The wsreset run command
Reset and Repair the Minecraft Launcher App
Some players confirm selecting to repair the Minecraft Launcher app can fix the “Something went wrong error.” However, it’s also recommended to reset that app to clear data. This help page on the Microsoft site tells you how users can reset and repair apps in Windows 11 and 10.
The Repair option
Clear the TokenBroker Folder
Clearing the TokenBroker will eradicate Xbox identity data, which can sometimes resolve Minecraft login errors. Doing this might delete corrupted authentication tokens. You can clear out the TokenBroker folder like this:
- Open File Explorer to go to this folder location: Users\Acer\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\TokenBroker.
- Press Ctrl + A to select all folders at that location.
- Right-click your mouse to select a Delete option.
The TokenBroker folder
- Press Start to select Power > Restart.
Enable Required Services
The Minecraft “Something went wrong” error can happen because some services the game needs aren’t enabled or running. You can correct this by manually enabling required Minecraft services like this:
- Bring up the Windows Run dialog app.
- Type in services.exe and click OK to access Services.
- Double-click IP Helper to view options for that service.
The IP Helper properties window
- Select Automatic within the service’s drop-down menu.
- Select Start in the service window if IP Helper isn’t running.
The IP Helper
- Click Apply > OK to save the options set for the service.
- Repeat the previous four steps for the Xbox Live Networking Service, Xbox Live Auth Manager, GamingServices, and IKE and AuthIP IPsec Keying Modules services.
Power Cycle Your Router
The Minecraft “Something went wrong” error can happen because of connection issues. Power cycling your router/modem can fix such issues. These are the steps for restarting your router like that.
- Unplug your router’s power cable. If you have a separate modem, unplug that as well.
- Wait a few minutes.
- Plug your router and modem back in.
- Wait for about five minutes before returning to Minecraft.
Other Ways to Fix the “Something Went Wrong in the Login Process” Minecraft Error
There are more troubleshooting methods for the Minecraft “Something went wrong” error beyond those above that might also work for some players. These extra potential fixes could also be worth a try:
- Troubleshoot the error with the Windows Store Apps troubleshooting from Settings.
- Update the Minecraft Launcher via MS Store.
- Reinstall your Minecraft Launcher app.
- Select the Public and Private checkboxes to allow Minecraft through Windows Defender Firewall. If you have a third-party firewall, add Minecraft to its allowed list.
Many players have fixed the Minecraft “Something went wrong in the login process” error with the potential resolutions above. So, there’s a good probability one of them will work on your PC as well. However, you can get in touch with the Minecraft help service about this gaming issue from this contact page for more potential fixes.
