Many players can’t play Valorant on Windows PCs because the Val 62 error occurs when they try to log in. This is how a player reported that gaming issue on Reddit: “Whenever I log in the game, Valorant error 62 keeps on appearing on my screen. I’m stuck with this error issue for A WEEK now.” The message for that error says, “There was an error connecting to the platform.” This is how you can fix the Valorant Val 62 error on Windows 11/10 PCs.
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Start the VGC Service
VGC is a Vanguard service for the game’s anti-cheat software that must be enabled for Valorant to run. So, check if that service is stopped, and you’ll need to start it if it is. You can enable and start VGC like this.
- Press the Windows logo + R key combination to input services.msc inside Run, and click on OK.
- Double-click on VGC in the Services window to view its settings.
The Services window
- Select Automatic for the Startup type option if set differently.
- Press the Start button for the service if stopped.
The vgc Properties window
- Click Apply and OK to finish applying this potential solution.
Reinstall Riot Vanguard
Reinstalling Riot Vanguard has worked for some players who’ve needed to resolve the Valorant Val 62 error. So, reinstalling Riot could be the potential fix you’re looking for. To apply this potential, delete VGC files and uninstall the Riot software like this.
- Utilize the Windows logo + S hotkey, and input a Command Prompt search phrase.
- Next, right-click the Command Prompt app found and select Run this program as an administrator to start it.
- Execute the sc delete vgc command.
The sc delete vgc command
- Next, input the sc delete vgk command and hit the Return key.
- Close your Command Prompt window.
- Reopen the search box, and enter an appwiz.cpl 1 keyword.
- Click appwiz.cpl 1 in the search box.
- Select Riot Vanguard and click Uninstall to remove it.
The Uninstall option for Riot Vanguard
- Open Valorant, which should automatically download and reinstall Riot Vanguard.
- Restart Windows after reinstalling Riot.
Utilize a VPN Connection
Some players say they’ve been able to work around the Valorant Val 62 error by utilizing VPN connections, such as Cloudflare WARP. So, installing a freely available VPN could be worth a try. Choose a server region beyond your actual location for the VPN connection.
Select the Repair Option in Riot
Valorant’s Riot client has a Repair troubleshooting option that could come in handy for fixing the Val 62 error. That’s an option for repairing Valorant game files, similar to the verification troubleshooting tool in Steam. This is how you can select that Repair option.
- Start your Riot game client.
- Click the user profile button.
- Select the Settings option on the menu.
- Next, click your Valorant game to select it.
- Press the Repair button.
The Repair option
Execute Network Commands
You can resolve network issues that could be causing the Valorant Val 62 error by executing a series of commands for flushing the DNS cache, resetting Winsock, and renewing the IP address. You can apply this potential resolution by opening the Command Prompt with admin rights, as covered in the first two steps of the second fix above. Then, input and execute these network commands:
- ipconfig /flushdns
- ipconfig /registerdns
- netsh winsock reset
- ipconfig /release
- ipconfig /renew
The ipconfig /flushdns command
Add Valorant to Firewall Exclusion Lists
Finally, try adding Valorant to the allowed list for Windows Defender Firewall or other alternatives. This page on the Microsoft site includes instructions for adding software to Windows Defender Firewall’s allowed list. Select to add the Valorant EXE file in the Riot Games > VALORANT > live folder to that exclusion list. Then, select the Private and Public checkboxes for Valorant.
The Allowed apps list
The potential resolutions above are among the most widely confirmed ways to fix the Valorant Val 62 error on Windows PCs. So, there’s a good chance one could resolve that gaming issue on your PC. If you need more fixes, try sending a support ticket to the help service for Valorant from this Riot Games page.
