Many players have reported on Steam, EA, and Reddit forums that they need to fix Star Wars: Jedi Survivor not launching. Sometimes the game can fail to start with error messages shown, such as “Your game failed to launch” and “Jedi Survivor application not found,” but not always. Other players have reported that Jedi Survivor doesn’t start without an error message appearing. Players can’t play Jedi Survivor regardless of how it fails to launch. These are some of the more widely confirmed ways to fix Star Wars: Jedi Survivor not launching on Windows PCs.
Verify the Game’s Files
The EA app and Steam include options for repairing game files. Those options are probably the best place to start for troubleshooting when Jedi Survivor won’t launch. You can select the verify (repair) option in the EA app or Steam like this.
EA App
- Open the EA app.
- Click My Collections on the left of the EA app.
- Next, click the three-dot menu button for the Star Wars: Jedi Survivor game.
The Repair option in the EA app
- Select the Repair option.
Steam
- Launch the Steam gaming client.
- Click Library to view that tab.
- Right-click the Jedi Survivor game and select Properties.
- Click on Local Files.
- Select the Verify integrity of game files option to start the scanning.
The Local Files tab
Clear the EA App’s Cache
- Open the EA app and click the menu button at the top left corner of its window.
- Select the Help option.
- Click the App Recovery option.
The App Recovery option
- Select the Clear Cache option.
The Clear Cache option
Update the Driver for Your PC’s Graphics Card
Some players have said they fixed Jedi Survivor crashing on startup by updating their graphics cards’ drivers. There are various ways you can update a graphics driver. You can download and install the latest graphics driver for your PC manually like this.
- Open the AMD or NVIDIA driver download pages.
- Select your PC’s platform and its graphics card.
- Click on Submit/Search to bring up a download page.
The NVIDIA driver download page
- Select Download for the latest graphics driver available that’s compatible with your Windows platform.
The download option for a driver
- Go into File Explorer to open whatever folder contains the downloaded graphics driver package.
- Double-click on the AMD/NVIDIA driver package to bring up its installer.
- Select to install the driver within the AMD/NVIDIA driver installer.
Apply a Clean Boot
Third-party services shown in the System Configuration window.
Clean booting is a troubleshooting method that can fix games not launching by disabling background third-party apps and services. Those are invisible apps and services you can’t see that conflict with games. Some users have said clean booting helped them fix Star Wars: Jedi Survivor not launching. Check out this Microsoft webpage for full details about how to apply the clean-booting troubleshooting method.
Uninstall Third-Party Security Software
Third-party security software packages (antivirus utilities and firewalls) can cause Jedi Survivor to crash on startup. For example, one player said this on EA’s support forum: “In my case, Avast Antivirus was the culprit. It was sending the .exe to quarantine for some reason…. Adding an exception was what fixed the issue.” Thus, that player fixed Jedi Survivor not launching by adding it to an antivirus exception list.
The Program and Features applet
Although you can try doing the same thing (adding the game to an antivirus exception list), I recommend completely uninstalling third-party antivirus software and firewalls installed on your PC. This will ensure there’s no way any of their security components (firewall, antivirus, or other) can interfere with Jedi Survivor. This Microsoft help page includes step-by-step instructions for how you can uninstall Windows software.
Disable VPNs
If you utilize VPN software, try disabling it before selecting Star Wars: Jedi Survivor. This is how you can disable a VPN with the Windows Settings app:
- Press the Windows logo + I key combination for accessing Settings.
- Click on the Network & Internet category or tab.
- Select VPN to access private network options.
- Click the VPN connection shown to expand it.
- Press the Remove button to disable the VPN.
Reinstall the EA/Steam Gaming Client
Issues with the EA or Steam gaming client can cause Star Wars: Jedi Survivor to crash on startup. So, some users may need to reinstall Steam or EA to fix Star Wars: Jedi Survivor not launching with Steam or the EA app. Uninstall the gaming client you utilize, restart Windows, and head over to this Steam or EA download page. Click the Download EA app or Install Steam button to get the installer for the latest software. You can then reinstall the software by double-clicking the downloaded EA or Steam installer file within Explorer.
The Download the EA app button
Other Ways to Fix Star Wars: Jedi Survivor Not Launching
Those are some of the more widely confirmed ways to fix Star Wars: Jedi Survivor not launching for Steam and the EA app. Yet, there are quite a few other potential resolutions that could kick-start a Jedi Survivor game crashing on startup. These additional potential solutions are worth a try:
- Update Microsoft Visual C++ redistributables on your PC by downloading the latest Visual Studio 2015/2017/2019/2022 package from this Microsoft page. You can then install missing runtime libraries by running the downloaded VC_redist.x64.exe file.
- Enable and run the EA Background Service if disabled with the Services app.
- Disable the Steam overlay (or any others enabled).
- Set your gaming client and Star Wars: Jedi Survivor to always run as an administrator.
- Reinstall the Star Wars: Jedi Survivor game.
- Clear Steam’s download cache (this Steam support page provides instructions).
It’s not always straightforward to fix Star Wars: Jedi Survivor not launching. You’ll probably have to try applying numerous possible resolutions to find one that works on your Windows PC. If you need more help, send a message about the issue to EA support by pressing the Email Us button on this Electronic Arts page.
