The Roblox black screen bug is a widely reported gaming issue. When that issue occurs, players see a black screen after starting a Roblox game. One Roblox player described that bug like this: “Every time I open a (Roblox) game, I just see a black screen. Doesn’t matter what game, I join it and see absolutely nothing.” This is how you can fix the Roblox black screen bug on a Windows PC.
Turn on the Reduce Motion Setting
A widely confirmed way to fix the Roblox black screen bug is to turn on Reduce Motion. That in-game graphical setting turns off motion effects when enabled. This is how you can turn on the reduce motion setting:
- Start the Roblox Player app.
- Next, select to start the affected game.
- Click the Roblox icon at the top-left of the game screen. Or you can press Esc to access menu options.
- Select the Settings tab.
- Click on Reduce Motion to turn on that setting if disabled.
The Reduce Motion setting
- Select the Resume option.
Reduce the Graphics Settings
Overly high graphical settings can potentially trigger the Roblox black screen bug. To remedy this possible cause, try reducing in-game graphical settings for Roblox like this:
- Go through steps one to four of the first resolution above.
- Set the Graphics mode option to Manual.
- Click the minus button for the Graphics Quality setting to lower the graphical quality.
- Press the Resume button.
Clear Roblox’s Cache Data
Corrupted cache data can cause many types of crashing issues. Thus, a corrupted game cache is a potential cause for the Roblox black screen bug. Try clearing Roblox’s cache data like this:
- Open Run, which you can access by using the Windows logo + R keyboard shortcut.
- Type in %localappdata%\Temp and click OK.
The Roblox cache data folder
- Right-click the Roblox cache data folder to select Delete.
Apply a Graphics Driver Update
Many black screen bugs in games occur because of outmoded or faulty graphics drivers. So, applying a graphics driver update might be worth trying. Our guide to updating graphical drivers provides step-by-step instructions for this possible fix.
The NVIDIA graphics driver page
Temporarily Disable Windows Defender Firewall
Windows Defender Firewall blocks can be another possible cause for the Roblox black screen bug. To address this, try temporarily turning Windows Defender Firewall off before playing Roblox. You can turn that firewall off and back on as instructed on this Microsoft guide page. If this potential fix works, you should still turn the firewall back on after playing Roblox.
The Turn off Windows Defender Firewall option
Reinstall the Roblox App
If the Roblox black screen bug persists after trying all potential fixes above, you might need to reinstall the game app. This help page provides instructions for uninstalling the Roblox game app. Then, you can reinstall the required software by clicking on Play for a Roblox game in your browser, as outlined on this support page.
The Control Panel’s uninstall utility
Those fixes for the Roblox black screen bug above aren’t always guaranteed to resolve that gaming issue, but have worked for some players. So, maybe one of them might light up your Roblox game as well. You can also send a support ticket from this Roblox contact form to ask for more potential fixes.
