6 Ways to Fix the “A Ubisoft Service is Currently Unavailable” Gaming Issue

Ubisoft Connect is a PC gaming client required to play Assassin’s Creed and Far Cry games. However, some players can’t access their Connect games libraries because of the “A Ubisoft service is currently unavailable” error that occurs when they try to log into that software. One user said this about that gaming issue on Reddit, “I’ve been trying to log in the last two days and keep getting this message ‘A Ubisoft service is currently unavailable.’” This is how you can fix that Ubisoft Connect gaming issue on Windows PCs.

Run Ubisoft Connect With Admin Rights

Some users have fixed the “A Ubisoft service is currently unavailable” error by running Connect as an administrator. So, that’s a straightforward potential solution that must be worth a try. You can set Ubisoft Connect to with elevated privileges like this.

1. Right-click the Ubisoft Connect shortcut on the Windows desktop to select Properties.
2. Go into the Compatibility tab to select Run this program as an administrator.
   
   

   The Run this program as an administrator option

3. Click Apply to set the admin option and OK to close the properties window.

Repair Corrupted System Files

Lots of Connect users confirm repairing system files can fix the “A Ubisoft service is currently unavailable” error error on Windows PCs. You can do the same by executing a command for running the System File Checker tool. Go through the steps in this Microsoft SFC help page to execute the Deployment Image Servicing and System File Checker scan commands.

The sfc /scannow command

Adjust Date and Time Settings

The “A Ubisoft service is currently unavailable” error can occur if your PC’s time or date isn’t right for your region. Connect users confirm they’ve fixed this Ubisoft service gaming issue by adjusting time and date settings. So, try adjusting date and time settings on your Windows PC like this.

1. Right-click Start to select Search on the Power User menu.
2. Next, enter time and date into the file finder box.
3. Click Change the time and date in your search results.
4. Select Date & time in Windows 11 Settings.
   
   

   The Set time automatically option

5. Turn on the Set time automatically option if it’s disabled.
6. Click Set time zone automatically to turn on that option.

If you find the Set time automatically option is already enabled, you can try disabling it instead. Then, press Change under the Set the time and date manually option. Input the correct date and time for your location manually and click Change.

Disable Internet Protocol Version 6

Disabling Internet Protocol Version 6 has also worked for some users who’ve needed to resolve the “A Ubisoft service is currently unavailable” error. So, it seems IPv6 can cause Ubisoft Connect connection issues to occur. You can disable Internet Protocol Version 6 like this.

1. Bring up the Windows file finder utility.
2. Enter ncpa.cpl in the search box.
3. Click the matching ncpa.cpl resolution to access a Network Connections window.
4. Right-click your internet adapter to open a context menu and select Properties from there.
5. Unselect the checkbox for Internet Protocol Version 6 to deselect it.
   
   

   The Internet Protocol Version 6 checkbox

6. Click OK to confirm.

Uninstall LogMeIn Hamachi

LogMeIn Hamachi is VPN software that can cause the “A Ubisoft service is currently unavailable” to occur. Have you installed that software package on your PC? If so, try uninstalling LogMeIn Hamachi like this.

1. Go into Programs and Features by pressing the Windows logo + R key combination, entering appwiz.cpl in Run, and selecting OK.
2. Select LogMeIn Hamachi in Program and Features.
3. Click Uninstall to remove LogMeIn Hamachi.
   
   

   The Internet Protocol Version 6 checkbox

4. Go through the steps of the Uninstall LogMeIn Hamachi wizard to finish.

Reinstall Ubisoft Connect

Reinstalling Ubisoft Connect will ensure you’re utilizing the latest version of the game client and also refresh the software’s files. Try doing that if none of the other potential solutions here work for you. Note that you can select to keep installed games intact when removing Ubisoft Connect. This Ubisoft support page tells you how users can reinstall the Connect software.

The Uninstall option in Settings

Other Possible Ways to Fix the “A Ubisoft Service is Currently Unavailable” Error

There are more potential ways to fix the “A Ubisoft service is currently unavailable” error beyond those mentioned above. Here are additional suggestions for fixing that gaming issue:

• Click the Reset now button for the Network reset options.
• Disable firewalls before starting Ubisoft Connect.
• Try disabling the Use proxy server for your LAN option if you’ve selected that setting.
• Set a Cloudflare DNS server with the 1.1.1.1 and 1.0.0.1 preferred and alternative DNS addresses.

Overall, the “A Ubisoft service is currently unavailable” error is quite a straightforward gaming issue to resolve because there are numerous confirmed fixes. There’s a very good chance applying some of the potential solutions above will get that gaming issue sorted on your PC. However, you can also send a support ticket to the Ubisoft help service from this page if more potential fixes are needed.