Many players have reported the “The UE-Sandfall game has crashed” error message crashes Clair Obscur Expedition 33. A player’s Reddit post reported the error as follows: “After the update, I can’t play anymore. When I click continue and click on my save, the game prompts a ‘The UE-Sandfall Game has crashed and will close. Fatal error.‘” This is how you can fix the “UE-Sandfall game has crashed” error on a Windows PC.
Read also: 6 Ways to Fix Clair Obscur: Expedition 33 Not Launching on a Windows PC
Verify the Clair Obscur Files
Verifying the Clair Obscur Expedition 33 game has fixed the “The UE-Sandfall game has crashed” error for some players. Running a verification scan might repair corrupted Clair Obscur files. You can repair game files by using Steam’s Verify option, as outlined on this support page. Epic users can also select to verify the game as instructed on this help page.
The Verify integrity of game files option
Rename the Sandfall Folder
Another confirmed way to resolve “The UE-Sandfall game has crashed” is to rename the Sandfall folder. However, note that applying this potential fix deletes the saved game date. You can rename the landfall folder by going through these steps:
- First, open File Explorer to navigate to the C: > Users > (user name folder) > Appdata > Local folder.
- Right-click the Sandfall folder to select Rename.
- Enter Sandfall.old in the folder name text box.
The Sandfall folder
Run Steam or Epic Games as an Administrator
Some players say they’ve fixed “The UE-Sandfall game has crashed” error by running Steam with admin rights. Applying this possible fix gives the game client software full system rights. This is how you can configure Steam to run with elevated privileges.
- Click the Steam or Epic Games shortcut on your desktop with the mouse’s right button to select Properties.
- Select the Compatibility tab’s Run this program in the compatibility mode checkbox.
The Run this program as an administrator option
- Click Apply to save the administrator option selected.
- Select OK to exit the Epic or Steam Properties window.
Set the Game to Run With DirectX 11
Setting Clair Obscur Expedition 33 to run with DirectX 11 is one of the most widely confirmed ways to fix the “The UE-Sandfall game has crashed” error. You can set a launch parameter that forces the game to run with the Direct X 11 API rather than DirectX 12. This is how you can set a -dx11 parameter for Clair Obscur with Steam’s launch options:
- Run the Steam program and click on Library within that software.
- Next, right-click Clair Obscur Expedition 33 in the sidebar and select Properties.
- Type -dx11 inside the text box for launch options.
Steam’s launch option text box
Disable Steam Overlay
Disabling Steam’s overlay has also fixed the Clair Obscur Expedition 33 UE crashing for some. That overlay can cause gaming conflicts to arise when enabled. These are the steps for turning off the Steam overlay:
- Go into Steam by opening the software.
- Click on the Steam menu and select Settings within it.
- Select In Game to view that tab.
- Turn off the Enable the Steam Overlay while in-game setting.
The overlay feature in Steam
Other Possible Ways to Fix the “The UE-Sandfall Game Has Crashed” Error
If the “The UE-Sandfall game has crashed” continues, there are more potential fixes that might be worth trying. Here are some additional suggestions for resolving that error:
- Set the Clair Obscur Expedition 33 game (SandFall-WinGDK-Shipping.exe file) to run as an administrator.
- Delete the D3D12 subfolder at the Steam\steamapps\common\Expedition 33\Sandfall\Binaries\Win64 directory.
- Install a new driver for your GPU with the method in this guide for updating graphical drivers.
“The UE-Sandfall game has crashed” error has probably been the most commonly reported specific gaming issue for the Clair Obscur Expedition 33 to date. Those resolutions suggested above have worked for some players who’ve fixed that gaming issue. So, they’re worth trying in that respect, but aren’t necessarily guaranteed solutions.
