Error code 5 is a Marvel Rivals error that many players have reported on Reddit, Steam’s forum, and elsewhere. This is what one such player said, “It [Marvel Rivals] loads the shaders, takes me to the ‘click any buttons to continue’ screen, then when I click my mouse to go to the home screen, I get the ‘can’t connect to Steam, error code 5’ message displayed.” Consequently, players can’t play Marvel Rivals when it throws up that error. This is how you can fix the Marvel Rivals “Failed to connect to Steam Error Code 5.”
Verify the Marvel Rivals Game Files
Some players say they’ve fixed the Marvel Rivals “Failed to connect to Steam Error Code 5” by running a verification scan for the game. Steam has a Verify integrity troubleshooting option that can repair missing or corrupted game files. Select that option for Marvel Rivals as instructed on this Steam support page.
The Verify integrity option in Steam
Select Compatibility Options for the Marvel Rivals Launcher
Running the MR launcher with the administrator and compatibility mode options selected is another confirmed way to fix the Marvel Rivals “Failed to connect to Steam Error Code 5.” Applying this troubleshooting method will set the game launcher to run with elevated privileges as it would on Windows 8. You can select those options for the Marvel Rivals launcher like this:
- Go to the Program Files (x86) > Steam > steamapps > common > MarvelRivals folder in File Explorer.
- Right-click the MarvelRivals_Launcher.exe file to select Properties and Compatibility.
- Select Run this program in compatibility mode and Windows 8 on the drop-down menu for that setting.
- To enable elevated privileges, select the Run this program as an administrator checkbox.
The Compatibility tab
- Select Apply > OK to save your settings as selected.
Execute Network Troubleshooting Commands
Executing network troubleshooting commands is another potential fix for error code 5. Five network troubleshooting commands are worth trying. You can execute those troubleshooting commands as follows.
- Activate the file finder tool with its Windows logo + S hotkey.
- Enter Command Prompt inside the activated search box.
- Click Run as administrator for the Command Prompt app shown in the search results.
- Then, input and execute (press Enter after each one) these commands:
ipconfig /release
ipconfig /flushdns
ipconfig /renew
netsh int ip reset
netsh winsock reset - Select the Power > Restart option on the Start menu.
The flush DNS command
Clear Steam’s Download Cache
Clearing the Steam download cache has fixed the Marvel Rivals “Failed to connect to Steam Error Code 5” for some players. So, corrupted local cached data is a potential cause for error code 5. This page on Steam’s site tells you how players can select the Clear Cache option.
The Clear Cache option in Steam
Reinstall Steam
Reinstalling Steam is another player-confirmed way to fix error code 5. Note that you’ll also need to reinstall Marvel Rivals because uninstalling Steam removes games installed with it. This Steam page explains how players can uninstall and reinstall Valve’s gaming client.
The Uninstall option in Programs and Features
Those are the most widely player-confirmed ways to fix the Marvel Rivals “Failed to connect to Steam Error Code 5” error on Windows PCs. Therefore, those potential fixes will likely resolve the error code for most players. You can also ask the Marvel Rivals support service for more potential fixes with the ma***********@************se.com email address.
