Many players have reported the “An Unreal process has crashed” regularly crashes the Marvel Rivals game on their PCs. One MR player said this on Reddit, “I’ve tried everything to solve this, but every 4-5 games, my game (Marvel Rivals) instantly crashes with the error message ‘an Unreal process has crashed.’” This error can crash Marvel Rivals shortly after it starts or when players play it. These are some ways you can fix the Marvel Rivals “An Unreal process has crashed” error on Windows PCs.
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Set a DirectX 12 or 11 Launch Option
Some Marvel Rivals players who’ve needed to fix the “An Unreal process has crashed” error say setting a DirectX 12 launch parameter has worked for them. This is a potential resolution you can apply by entering a new launch option for Marvel Rivals in Steam or Epic Games. These are steps for setting a DirectX launch option.
Steam
- Run the Steam client software and click Library in its window.
- Right-click Marvel Rivals inside the Library tab to select Properties.
- Enter -dx12 inside the text box for launch options.
The Steam launch options
Epic Games
- Run Epic Games and go into its Library tab.
- Next, click the ellipses menu button for Marvel Rivals to select Manage.
The Epic Games launch options
- Start Marvel Rivals to see if the crashing continues. If it does, try setting a -dx11 (DirectX 11) launch parameter for the game in Epic Games or Steam instead.
Verify the Marvel Rivals Game Files
Players have confirmed verifying the Marvel Rivals game files can resolve the “An Unreal process has crashed” error. This troubleshooting method repairs corrupted or missing game files detected. These Epic help and Steam support pages include step-by-step guidelines for how you can verify games’ files.
The Verify integrity of game files option
Run Marvel Rivals in Compatibility Mode
Running Marvel Rivals in compatibility mode will disable newer OS features that can potentially cause crashing issues. In addition, set Marvel Rivals to run as an administrator from the Compatibility tab. This is how you can set the game to run in compatibility mode with admin rights.
- Open File Explorer and the Marvel Rivals installation folder, which will be at a default Program Files (x86) > Steam > steamapps > common > MarvelRivals directory path for Steam users.
- Click the MarvelRivals_Launcher EXE file with the right mouse button to select Properties and Compatibility.
- Select Run this program in compatibility mode for, and click Windows 8 on the drop-down menu for that option.
- Next, select Run this program as an administrator by clicking that option’s checkbox.
The Run this program in compatibility mode
- Save your selected compatibility options by clicking Apply and OK.
Undo RAM Overclocking
A few players have said they fixed the “An Unreal process has crashed” by undoing RAM overclocking on their PCs. Have you applied any RAM overclocking? If so, try restoring RAM frequency settings to their default values via BIOS settings. Look for a Load Default Settings BIOS option in the BIOS that will restore RAM overclocks to factory values.
Reinstall Marvel Rivals
If none of the above solutions for the “An Unreal process has crashed” error work for you, reinstall the Marvel Rivals game. Reinstalling will probably take a few hours, but it has been confirmed that reinstalling Marvel Rivals can fix that crashing issue. You can reinstall Marvel Rivals via Steam and Epic like this.
Steam
- Start Steam and select Library to view games.
- Right-click Marvel Rivals in the game sidebar list to select Manage and the Uninstall option from there.
- Click Uninstall when asked to confirm.
The Uninstall option in Steam
- Next, click the uninstalled Marvel Rivals in Steam to select Install.
- Press Install again.
Epic Games
- Bring up the Library tab in Epic Games.
- Click the three-dot (ellipses) button under Marvel Rivals to select an Uninstall option.
The Uninstall option in Epic Games
- To reinstall Marvel Rivals, click the game’s thumbnail image in the Library tab and select Install.
Other Possible Ways to Fix the Marvel Rivals “An Unreal Process Has Crashed” Error
If this Unreal crashing error persists, there are additional potential fixes you can try applying beyond those discussed above. Here are some extra troubleshooting suggestions that could be worth trying:
- Close RGB lighting programs like Razer running the background via Task Manager. Alternatively, try applying a clean boot to disable third-party startup items.
- Delete all DMP dump files in the C:\Users\<User Folder>\AppData\Local\Marvel\Saved\Crashes directory path.
- Disable overlays in Steam and NVIDIA GeForce Experience.
- Lower in-game graphical quality settings and disable advanced graphics features like Anti-Aliasing and Ray Tracing.
I hope one of the possible resolutions above fixes the Marvel Rivals “An Unreal process has crashed” gaming issue on your Windows PC. There isn’t an especially widely confirmed way to resolve this crashing error, but the potential fixes above have worked for some players. If you need more possible fixes for this gaming issue, try sending a support ticket to the NetEase Games help service from this contact form page.
