Many Hell Let Loose players have reported that a network error occurs for HLL when trying to start the game or during matchmaking. An HLL player said this on Reddit, “Getting this error when connecting to online services when booting up: ‘A network error has occurred. Please try again.’” Consequently, Hell Let Loose can’t connect with the servers. This is how you can fix the Hell Let Loose network error on Windows 11/10 PCs.
Flush the DNS Cache and Reset Winsock
Some players say they’ve resolved the Hell Let Loose network error by executing commands for flushing the DNS cache and resetting Winsock. Team17 support also recommends that players execute those commands to troubleshoot this gaming issue. This is how you can apply this possible fix:
- Click Type here to search (or the search text box) on your taskbar.
- Find the Command Prompt by typing cmd in the search text box.
- Right-click the Command Prompt app found to select Run as administrator.
- Input these separate network commands, pressing Return after each:
netsh winsock reset
ipconfig /flushdns
netsh int ip reset
Turn on the Set Time Automatically Setting
It has been confirmed that adjusting time settings can fix the Hell Let Loose network error. Thus, it seems incorrect PC time configuration can cause this gaming issue. To resolve this, try turning on the Set time automatically option like this:
- Right-click your Start menu button to select a Search shortcut.
- Enter time in the search results.
- Click Date & time settings inside the search utility.
- Turn on the Set time automatically option.
- Press the Sync now button.
Run Hell Let Loose With Admin Rights
Game Pass players confirm they’ve fixed the Hell Let Loose network error by running HLL with administrator rights. You can apply this fix for Game Pass games by creating shortcuts for them. Try running Hell Let Loose with admin rights like this:
- Open the Xbox app.
- Click the Game Pass app.
- Next, right-click the Hell Let Loose game to select Manage.
- Click the Create Desktop Shortcut option.
- Right-click the Hell Let Loose on your desktop to select Run as administrator.
If you’re a Steam user, try applying this fix by launching Hell Let Loose from its installation directory. Open the game’s folder path at C:/Steam/Steamapps/common/Hell Let Loose/Binaries/Win64/HLL-Win64-Shipping. Right-click the HLL.exe file to select Run as administrator.
Change Your DNS Server
The Team17 support service also advises players to change the DNS server when the Hell Let Loose network error occurs. You can try changing your DNS server to a more reliable alternative like Google or Cloudflare. These are the steps for changing DNS:
- To start running, hold the Windows logo key and press R.
- Enter ncpa.cpl and click OK to bring up Network Connections.
- Next, right-click the adapter for the internet to select the Properties context menu option.
- Select Internet Protocol Version 4 by clicking on it once, and click on Properties.
- Select Use the following DNS server addresses on the General tab.
- To set a Google DNS, input 8.8.8.8 inside the box with the Preferred DNS server label.
- Type 8.8.4.4 within the Alternative DNS box.
- Press OK to apply the options.
- Or you can try setting a Cloudflare DNS instead of Google. The Cloudflare DNS addresses are 1.1.1.1 (preferred) and 1.0.0.1 (alternative).
Erase the LauncherInfo.hillinfo File
A corrupted LauncherInfo.hillinfo configuration file is another potential cause for the Hell Let Loose network error. Deleting that file will recreate it. This is how you can erase the LauncherInfo.hillinfo file via Steam:
- Open Steam to click Library in that gaming client.
- Right-click Hell Let Loose in the sidebar to select Properties and the Installed Files tab from there.
- Click Browse to bring up the game folder.
- To erase the file, right-click LauncherInfo.hllinfo in the installation folder for the game to select Delete.
I hope one of those possible solutions fixes the Hell Let Loose network error on your Windows PC. If the error persists, try submitting a support ticket to the Team17 help service. To do so, click Contact us on this Team17 page.