The Call of Duty: Black Ops 6 Puget Lakes error is a widely reported gaming issue for Windows PCs and consoles, which can also occur for Warzone and Modern Warfare 3. This error has a message that says, “Connection Failed Timed out when checking permissions [Reason: Puget – Lakes].” Thus, Puget Lakes is a connection gaming issue that prevents players from playing Black Ops 6 when it occurs. This is how you can fix the Puget Lake gaming error primarily on Windows 11/10 PCs.
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Check the Black Ops 6 Server Status
The Black Ops 6 server status page
First, try checking the server status for Call of Duty: Black Ops 6. The Puget Lakes error can sometimes occur because of server-side issues. This Activision page shows if there’s any server outage for Black Ops 6 and Warzone. If there is, there probably isn’t much you can do to fix it. Wait one or two days for Activision to get things sorted before playing Black Ops 6 again.
Power Cycle Your Router
Players have confirmed resetting internet routers by power cycling them can fix the Puget Lakes error. To apply this potential fix, shut down your PC (or console), and unplug the power cable for your router. Wait a minute and then plug the power cable back into the router. Try playing Black Ops 6 again five minutes after reconnecting your router.
A router’s power cable
Change Your DNS Settings
Changing DNS servers is another potential fix for the Black Ops 6 Puget Lakes error that’s worked for some players. In this case, Cloudflare is the recommended alternative DNS to change to. You can set that DNS server in Windows like this.
- Simultaneously press the Windows logo + X keyboard keys and select the Run shortcut.
- Type in a ncpa.cpl Run command and click OK.
- Click your PC’s internet adapter with the right mouse button to select Properties.
- Select Internet Protocol Version 4 by clicking on it.
- Click Properties to access a settings window for the selected IPv4 protocol.
- Select Use the following DNS server addresses to activate the input boxes for that setting.
- Enter the Cloudflare 1.1.1.1 address in the Preferred DNS box.
- Input 1.0.0.1 inside the Alternative DNS box.
Windows DNS settings
- Press the OK button to finish.
Note that this is a universal potential resolution you can also apply on PlayStation and Xbox consoles. You’ll need to go into the network settings in your console to apply this fix. Change your DNS settings on your console to manual and input the 1.1.1.1 and 1.0.0.1 values for the primary and secondary DNS options.
Verify the Black Ops 6 Files
Although not widely confirmed, there’s a possibility the Puget Lakes error can arise because of updates corrupting game files. If the suggested resolutions above don’t work for you, try repairing the Black Ops 6 game files. Steam users can verify files as instructed on this Valve help page. This Blizzard troubleshooting page includes guidelines for how to repair game files with Battle.net.
The Verify integrity of game files option
There aren’t many confirmed ways to fix the Black Ops 6 Puget Lakes error. However, the troubleshooting methods covered above have worked for some players who’ve needed to fix that error on Windows PCs and consoles. They might also fix the same error when it occurs for different Call of Duty games. If you need more potential fixes for this gaming issue, you can send a support ticket to Black Ops 6’s help service from this Activision page.
