Nintendo President Apologizes for Joy-Con Drift Issues

Nintendo apologizes for the recurring Joy-Con drift defect that impacts many Switch owners. The problem causes the Joy-Con controllers for the Switch to move without any input from the player. It has led to a lawsuit against Nintendo America along with repairs and refunds to be issued to customers.

Nintendo apologizes for the Joy-Con drift defect

During a financial Q&A, Nintendo president Shuntaro Furukawa apologizes for the recurring problem of the Joy-Con drift.

“Regarding the Joy-Con, we apologize for any trouble caused to our customers,” Furukawa said in the statement. “We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would it like to refrain from responding about any specific actions.”

Joy-Con drift is an issue that involves the Switch detecting movement from the controllers without any input from the player. The problem is relatively common for Switch owners. It did not stop there when the Switch Lite, a smaller portable version of the console with non-detachable joy-cons, was released as the problem persisted.

Last year the law firm Chimicles Schwartz Kriner & Donaldson-Smith filed a class-action lawsuit against Nintendo of America due to the Joy-Con drift. A week after its September release, the Switch Lite was added to the suit.

Shortly after the lawsuit, Nintendo offered repairs and refunds for affected customers.

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