Starting November 9th, Google began refunding users for their Stadia purchases. This comes after the service couldn’t quite hold the attention of gamers over a tumultuous two years.
Google Stadia launched back in November of 2019 as a game streaming service that could stream games directly to your desktop, laptop, compatible phone or tablet, or TV with Chromecast Ultra. The service boasted a subscription plan that offered free games, new games each month, discounts, and more. Google also offered compatible hardware, such as a Stadia controller, for purchase.
Despite all these enticing features, it seems Stadia just couldn’t find its footing.
Quick update: refunds are beginning to roll out as of this week, Stadians. Keep an eye on your email for details.
More info here: https://t.co/9zpXx612pD
— Stadia ☁️🎮 (@GoogleStadia) November 9, 2022
Google announced back in September that Google Stadia would be shut down on the 18th of January, 2023. Over the next few months, users can expect to see refunds for their purchases roll in. Users will also receive email notifications detailing the nature of their refunds. Additionally, if users have deleted their Google accounts, they will still be eligible for refunds so long as they had a valid form of payment.
The refunds will include all hardware purchases made through the Google store, as well as software refunds for games and game add-ons. Stadia Pro subscriptions are not eligible for refunds, however, but players will be able to use the service until Google pulls the plug on Google Stadia in January of next year.
Lastly, Google asks that everyone be patient in the process of refunds. There is a lot to process and they will not be able to expedite individual requests, but anyone who has not received their refund by the January deadline should reach out for assistance.