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Do you need help? Do you have any suggestions or ideas? Is something wrong or not working? Let us know! read more


Author: KeenGamer

Category: News

Frequently asked questions and more detailed information about KeenGamer, how it works, what you can do, what you can't do and other important stuff.

Below you can find everything you should know or would like to ask and search for answer. If something is missing feel free to ask us in the comments below the article.

1. Why do I have to confirm my email address?

Because we need to know your real email in case we will need to send you updated conditions, privacy policies or just inform you about some great offers.

2. Do I have to fill up all my information about my real name, city, age etc.? 

If you would like to order any goods or features then we will need your correct information. Otherwise it is not necessary but it will help us to see some statistics so we can improve our services. And don't forget that these information must be true.

3. Do I have to fill up my user information?

That is only up to you. If you are for example from Germany and  would like to use nickname Killer and show others that you are from China and are 89 years old, why not? :-) User's information are only up to you and nobody will punish you for lies.

4. How are ratings of users, pages, clans calculated? 

We use quite complicated formula but if we will feel that we should adjust it to make it more precised then we will do it. 

Page's rating consists of number of daily comments, number of articles, daily page view, total number of followers, comments' rating, articles' rating.

Clan's rating consists of number of daily comments, number of articles, daily page view, total number of followers, total number of members, average members rating, comments' rating, articles' rating.

User's rating consists of number of articles, average user's page rating, number of followers, total comments rating.

5. How do the articles and pictures work?

If you create a page with logo then this logo is used as a preview picture for your article. But if you insert a picture in the article then first picture in the article is used instead.

6. How to add pictures or videos to my page?

There are several ways of doing so. All pictures and videos inserted into your page are visible in the Pictures or Videos under the button at the top of your page. And they are filtered into their correct section. But of course you can manually create New album and then you can upload pictures by yourself without putting them into the article or comment.


if you need other questions answered then ask us in the comments below.

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