Bethesda are facing legal action from a Washington, DC based law firm due to the company’s ''deceptive trade practices'' regarding costumers of Fallout 76 wishing to get a refund.
The law firm, Migliaccio & Rathod LLP, posted a thread on Reddit on Monday which stated that they're currently investigating Bethesda Game Studios. This stems from the developers releasing Fallout 76, which the firm describe as a ''heavily-glitched game''. The DC based company have picked up on Bethesda ''refusing to issue refunds for PC purchasers of the game who found it to be unplayable because of its technical problems.''
Migliaccio & Rathod LLP went on to say in the post:
''While minor bugs and glitches are expected with the release of most new games, Fallout 76 launched with a 56GB patch that has proven to be but a starting point for the game’s problems. Gamers who have tried to receive a refund because of the game’s myriad glitches have been unable to do so since they downloaded the game, leaving them to deal with an unplayable experience until patches bring it back to a playable state.''
The thread on the r/pcgaming sub-reddit has received over 2,500 comments. The majority of which are filled with responses of angry gamers who are upset with Bethesda for releasing a majorly flawed title. Other users described their negative experiences with Bethesda support.
It’s also worth noting that Migliaccio & Rathod LLP’s post did in fact break the rules of the sub-reddit. But the moderators decided that as this was an extremely hot issue, they would make an exception and not remove the thread.
Fallout 76 is one of the most controversial titles to release in recent years and is widely regarded as a failure amongst the gaming community. It was a massive gamble for Bethesda as it was the first time the massively popular single-player Fallout universe would feature multiplayer elements. It’s clear that it did not pay off and has had a disastrous effect on both the Fallout franchise and the developers themselves. The title has received the worst reception of any game in Bethesda's history.
Now with a law firm on the developers case, things are certainly going from bad to worse for Bethesda.