ArcheAge Launch Update: Capacities, Communication, and Where to Find Info:
Yesterday the CEO wrote nice post in the official ArcheAge forum. What is inside?
1. Server capacities
More hardware is on its way so new servers will be implemented and you should not be so much in queue and enjoy the game instead!
They will deal with them more aggresively, even manually if needed. AFKers will not be tolerated.
3. Customer service
Because of the huge rush of new players and problems arising from this they will hire more people for the CS to be able to handle your requests and problems.
They will continue to communicate more often and inform about every important news 24/7.